BOOKING CONDITIONS ACCOMODATION

  1. BOOKING CONDITIONS FOR BUNGALOWS
  • Abans d’ocupar el bungalow s’ha de realitzar el tràmit de complimentar la fitxa d’entrada, a recepció, on s’assignarà el número de bungalow, i es farà l’entrega de les targetes d’accés.
  • A deposit of 100€ per bungalow will be requested upon check in. This deposit can be paid by cash or credit card and will be refunded upon check-out once our staff has inspected the bungalow.
  • Upon check out our staff will inspect if there has been any damage and will check the inventory. In case of damage the amount corresponding to the damages will be deducted from the deposit.
  • In the event that the bungalow would be very dirty there will be a deduction of 50€ from your deposit to cover the cleaning expenses.
  • Pets are not allowed in the bungalows
  • Check-in time is 17h
  • The amount corresponding to the entire stay needs to be paid upon arrival.
  • Check-out time is 11am
  • In case of no-show your reservation will be held until 12am next day. After this delay the campsite can cancel your reservation without prior notice. Any pre-paid amount to secure the booking will not be refunded.
  • In case of early departure there will be no refund and the campsite will charge the amount corresponding to the entire stay.
  • If you wish to extend your stay, the campsite can assign a different bungalow as per availability.
  • In case you wish to come before the expected arrival date you need to inform the camping as soon as possible.
  • All claims must be addressed to the reception. We have complaint forms for this purpose.
  • Can not exceed the limit established by people of different types of accommodation, and in no case exceed the maximum limit of 5 people per bungalow.
  • All rates include the usage of all the facilities, including the swimming pool, the showers and the sports areas.
  • Overnight visits to the bungalow are prohibited. The accommodation is only allowed to persons being registered at the campsite upon check-in. Any change is subject to the approval by the reception.
  • El bungalow esta equipat amb nevera, televisió, atuells per a cuinar, taules, cadires i estris de neteja, a l’entrada es farà entrega d’una llista amb un inventari de que disposa el bungalow,en cas de comprovar que falta alguna cosa o hi ha algun estri en mal estat comuniqui-ho a recepció a l’entrada per a la seva reposició.
  • Damage or absence of any items will result on the loss of your deposit.
  • All the equipment available in the bungalow is intended to be used in the bungalow and not outside. It is prohibited to use the bungalow towels at the swimming pool or at the beach or to use any furniture outside the bungalow.
  • Tents and other camping elements cannot be placed outside the bungalows.
  • There is a 2-night minimum stay except from the 17th of July to the 21st of August when there is a 5-night minimum stay.
  • A 35% prepayment will be made in order to secure and confirm your booking
  • Les reserves fetes amb antelació es realitzen a través del sistema de reserves “Càmping Data”, un cop acceptada la sol·licitud de reserva per part del càmping el client disposa d’un termini de 7 dies per tal de poder fer el pagament de la quantitat establerta com a confirmació de reserva. Si passats 7 dies no s’ha efectuat el pagament el càmping es reserva el dret a cancel·lar automàticament la sol·licitud de reserva.
  1. 2. CONDITIONS OF CANCELLATION OF BOOKING IN BUNGALOW
  • Any booking cancellation must be notified to the camping by writing an e-mail to camping@latordera.com or a letter at least 31 days before the arrival date. Cancelations made 31 days prior to the date of arrival will incur a 10% charge
  • Cancelations made between 30 and 16 days prior to the arrival date will incur a 50% charge
  • Cancellation of booking 15 days or less prior to the arrival date will entail a cost of 100% of the amount delivered by way of reservation.
  • El càmping es reserva el dret de poder cancel·lar la seva reserva sempre que es comuniqui abans de 30 dies de la data d’arribada. Se li comunicarà per escrit al email de la reserva facilitat i comportarà la devolució del 100% de la paga i senyal.